Author = Zohre Anisi Hemaseh
Number of Articles: 1

Understanding customer experience using online reviews in the hotel industry with a text mining approach (five-star hotels in Iran)

Volume 15, Issue 12, December 2024, Pages 397-408

10.22075/ijnaa.2023.32570.4845

Zohre Anisi Hemaseh, Mohammad Ali Afshar Kazemi, Ehsan Mousavi Khanghah

International Journal of Nonlinear Analysis and Applications