Keywords = Banking
Applying a systematic grounded theory approach to presenting a CRM model with an emphasis on customer knowledge management and determining the validity of the model in structural equations

Volume 16, Issue 4, April 2025, Pages 121-135

10.22075/ijnaa.2023.31700.4700

Mohammad Shahin Teymourian; Behnaz Khodayari; Hamid Saeedi; Rahim Mohtaram


Proposing a banking model in the customer service sector through social networks using the beyond-integrated approach and fuzzy AHP technique

Volume 15, Issue 9, September 2024, Pages 165-174

10.22075/ijnaa.2023.30787.4491

Mehran Habibzadegan; Faezeh Taghipour; Akbar Etebarian Khorasgani


Formulating the corporate governance model in the banking system using the Delphi technique: A risk reduction viewpoint

Volume 15, Issue 7, July 2024, Pages 43-50

10.22075/ijnaa.2023.30462.4410

Reza Emamian; Karam Khalili; Esfandiar Mohamadi; Yasanollah Pourashraf; Aredshir Shiri


Investigating the future of the country's banking management system due to the merger of banks

Volume 15, Issue 7, July 2024, Pages 101-113

10.22075/ijnaa.2023.30128.4341

Iraj Dani; Reza Najaf Beigi; Nasser Mirsapasi; Karamollah Daneshfard


Sustainable marketing model for sustainable development in the banking industry

Volume 14, Issue 1, January 2023, Pages 2859-2870

10.22075/ijnaa.2022.27401.3587

Vahid Peirdadeh Beiranvand; Mohammad Mahmoudi Maymand; Mirza Hassan Hosseini; Mohammad Taghi Amini


Customer lifetime value analysis in the banking industry with an emphasis on brand equity

Volume 12, Issue 2, November 2021, Pages 991-1004

10.22075/ijnaa.2021.5169

Bahram Seyedin; Mojtaba Ramazani; Hossein Bodaghi Khajeh Noubar; Yaghob Alavimatin


Designing a multi-period credit portfolio optimization model a nonlinear multi-objective fuzzy mathematical modeling approach (Case study: Ansar banks affiliated to Sepah Bank)

Volume 12, Issue 1, May 2021, Pages 1261-1277

10.22075/ijnaa.2021.23118.2478

Ali Asghar Tehranipour; Ebrahim Abbasi; Hosein Didehkhani; Aeash Naderian