Keywords = Customer experience
Examining the evolutionary process and the components affecting the improvement of customers' online shopping experience in e-commerce startups

Articles in Press, Corrected Proof, Available Online from 11 September 2022

Javad Safavieh; Bita Tabrizian; Leila Andervazh; Ebrahim Albo Naeimi

A model for backgrounds and implications of customer experience management in dental centers considering the variable role of word of mouth using a phenomenological approach

Volume 12, Issue 2, July 2021, Pages 2069-2083

Shaghayegh Shakiba Tabar; Sina Nematizadeh; Hamidreza Saeidnia

Identifying and ranking of factors affecting customer experience for purchasing luxury brands

Volume 12, Special Issue, January 2021, Pages 2385-2401

Seyede Roghaye Hashemi; Hossein Moeini; Hossein Shirazi

An Optimal Model of Banking Services with the Customer Experience Approach based on the grounded theory

Volume 11, Special Issue, April 2020, Pages 159-168

Seyed Ebrahim Hosseini; Touraj Sadeghi; Ali Hosseinzadeh; Mehdi Zirak