International Journal of Nonlinear Analysis and Applications
Keywords = Customer experience
Number of Articles: 5
Understanding customer experience using online reviews in the hotel industry with a text mining approach (Five-star hotels in Iran)
Volume 15, Issue 12, December 2024, Pages 397-408
10.22075/ijnaa.2023.32570.4845
Zohre Anisi Hemaseh; Mohammad Ali Afshar Kazemi; Ehsan Mousavi Khanghah
Examining the evolutionary process and the components affecting the improvement of customers' online shopping experience in e-commerce startups
Volume 14, Issue 4, April 2023, Pages 55-62
10.22075/ijnaa.2022.27463.3610
Javad Safavieh; Bita Tabrizian; Leila Andervazh; Ebrahim Albo Naeimi
Identifying and ranking of factors affecting customer experience for purchasing luxury brands
Volume 12, Special Issue, December 2021, Pages 2385-2401
Seyede Roghaye Hashemi; Hossein Moeini; Hossein Shirazi
A model for backgrounds and implications of customer experience management in dental centers considering the variable role of word of mouth using a phenomenological approach
Volume 12, Issue 2, November 2021, Pages 2069-2083
Shaghayegh Shakiba Tabar; Sina Nematizadeh; Hamidreza Saeidnia
An Optimal Model of Banking Services with the Customer Experience Approach based on the grounded theory
Volume 11, Special Issue, November 2020, Pages 159-168
Seyed Ebrahim Hosseini; Touraj Sadeghi; Ali Hosseinzadeh; Mehdi Zirak
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