The effect of video advertisements of top Iranian brands on customer emotion using structural equation model

Hashem Samiei, Fattaneh; Shahroodi, Kambiz; Goudarzvand Chegini, Mehrdad; Rahmati, Yalda

doi:10.22075/ijnaa.2022.26660.3379

The effect of video advertisements of top Iranian brands on customer emotion using structural equation model

Document Type : Research Paper

Authors

Fattaneh Hashem Samiei ¹

Kambiz Shahroodi ¹

Mehrdad Goudarzvand Chegini ²

Yalda Rahmati ¹

¹ Department of Business Management, Rasht Branch, Islamic Azad University, Rasht, Iran

² Department of Public Management, Rasht Branch, Islamic Azad University, Rasht, Iran

10.22075/ijnaa.2022.26660.3379

Abstract

The purpose of this study is to investigate the video ads of the top Iranian brands and their role in customer emotion. The main issue of the research is to increase customer emotion stimulation to persuade and guide the customer to buy products and services of domestic brands with regard to identifying the dimensions of video advertising of top Iranian insurance brands. It has components and structures and what does it have to do with the dimensions of video advertising of the top Iranian insurance brands? The present research method is a combination of qualitative-quantitative methods and uses relativistic paradigms, symbolic interpretation and grounded theory strategy. The statistical population is the top Iranian insurance brands and the researcher purposefully and information-oriented analyzed the video advertisements of the two top brands in the insurance industry in Iran as a statistical sample, qualitatively and quantitatively. The sampling method of this research is available in the quantitative non-probability part and in the qualitative part, it uses the theoretical sampling method. To collect data in the qualitative part, interview and analysis and photo analysis tools were used, and in the quantitative part, a researcher-made questionnaire was used. In the qualitative stage, Maxqdapro12 software was used to analyze the interviews and images, and in the quantitative stage, the relationships of the variables extracted from the qualitative model were tested using a questionnaire by structural equations in the PLS software. The results showed that the dimensions of video advertising of top Iranian insurance brands have a significant relationship with customers' feelings.

Keywords

Video ads

top insurance brands

customer sentiment

Grounded theory

structural equations

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