Use of ISM technique to designing human capabilities development model

Document Type : Research Paper


Department of Management, Semnan Branch, Islamic Azad University, Semnan, Iran


Man is the tool of development, the axis and goal of development. Human resources are the greatest potential and the most important resource in organizations and institutions, so the most important role in the development of any institution is to identify the human capabilities of that institution. The main approach in this research is to build a multi-level structural model using the practical experience and knowledge of experts, which is extracted by breaking down a complex system into several subsystems. In the qualitative part, the fuzzy Delphi technique and taxonomy model originating from the fuzzy mean method have been used to identify, screen and evaluate the variables, and in the quantitative part, the (ISM) and (SEM) techniques, as well as the (MICMAC) diagram, have been used to analyze the power of penetration and dependence of research variables. The validation of the model has been derived from the partial least squares (PLS) method and from three indices: AVE, CR and Cronbach's alpha. In this study, to fit the structural model, the coefficient of determination index $(R^{2})$, the Stone-Geiser index $(Q^{2})$ and the goodness of fit index (GOF) have also been used. The results of bootstrapping at the level of 5\% error, assuming that the value of the bootstrapping statistic t-value is greater than 1.96, indicate the correlations observed and the significance of the Variables in the proposed model.


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Volume 14, Issue 5
May 2023
Pages 49-62
  • Receive Date: 10 July 2022
  • Revise Date: 06 September 2022
  • Accept Date: 13 September 2022
  • First Publish Date: 17 September 2022