Prioritizing the factors affecting the promotion of customers’ attitude towards organic food products by employing the technique of fuzzy AHP

Document Type : Research Paper


1 Department of Business Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran

2 Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran.


Considering the environmental problems and the increase in diseases resulting from consuming conventional and processed food, using organic food products is a suitable solution to get rid of problems and environmental damage and to increase the social responsibility of consumers, and it is a new thinking approach to food, health and nature. Organic products are produced without using chemicals, pesticides, additives and flavors. Therefore, it is very important and necessary to promote the attitude of consumers regarding organic products, so by using more organic products, organic agriculture expands more, too. The purpose of the current study is to define a method for prioritizing the factors affecting the promotion of the attitude of organic food products customers, under uncertain circumstances. The factors of the study include ten main criteria, namely, increasing the consumption of organic products, creating easy access, the support of the government, gaining the trust of consumers, increasing the health level of society, decreasing the price of organic products, supporting the environment, competent inspection, supervision and control systems, high agricultural potential in Iran and increasing the awareness of consumers. In order to prioritize the factors affecting the promotion of the attitude of organic food products customers under uncertain circumstances, the model of the Fuzzy Analytical Hierarchy Process (Fuzzy AHP) has been suggested. Accordingly, by using the descriptive-survey research method, a sample population of 50 relevant experts was examined and the factors were prioritized according to their importance by employing the method of Fuzzy AHP.


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Volume 14, Issue 11
November 2023
Pages 75-89
  • Receive Date: 20 April 2022
  • Revise Date: 30 May 2022
  • Accept Date: 27 July 2022